faq

Unfortunately, we are not able to offer refunds. However, you may transfer the ticket by changing the attendee details of the ticket holder up to 10 days before the event.

If you purchased your ticket(s) via credit card on our website you will have received an order confirmation email. To update attendee details – click the ‘Edit My Order’ button on your order confirmation email (sender is: order@humanitix.com - please check your spam folder if you can not find this email).If you purchased your ticket(s) via invoice, please contact events@sohnheartsandminds.com.au for assistance with updating attendee details.

If you are making changes within 10 days of the event, please contact events@sohnheartsandminds.com.au for assistance in transferring the ticket.